A Guide to Improving Your Net Promoter Score (NPS)
May 24, 2022
Gain a deep understanding of what NPS is, how it is calculated, and what it really says about how customers view your company.
NPS
New Data Reveals How Critical Customer Service KPIs are Enhanced by Visual Assistance Technology
June 11, 2019
World-leading companies improve all customer service KPIs with Visual Assistance – this white paper reveals how and why the technology delivers across the board.
How To Measure Your Self Service Success: 5 Metrics
March 19, 2019
The development of self service has led to challenges in evaluating success. Discover new KPI metrics and visual tech tools to boost scores.
