Explore these 12 unique and innovative call center ideas from successful startups, transforming both the agent and customer experience.
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Learn how understanding the persona of the customer in need of your support will change his experience and your company's bottom line
Setting up a call center and support operation is an important milestone for any company. It means that your business has grown. You now have paying c
Millennials love chat! here are the ten rules your brand should never break when chatting with a millennial customer.