Great Customer Service: The Rent Paid for Loyalty
In the world of customer loyalty, service is the currency paid. It’s a fundamental truth backed by decades of research – when mistakes happen, customers
In the world of customer loyalty, service is the currency paid. It’s a fundamental truth backed by decades of research – when mistakes happen, customers
Generative AI holds incredible potential. However, using ChatGPT is like using MS-DOS. Users have to learn a whole new set of prompts and skills. Generative
TechSee’s Annual Influencer List For a second year, everyone at TechSee is proud and excited to share our annual list of influential leaders in the
No More Hold Music If your world is the call center and customer service, every second counts. The moments customers spend on hold shouldn’t be
Cochlear is the world leader in implantable hearing solutions. With over 700,000 devices implanted worldwide, the company’s customer service team assists people daily with a
Explore how AI is being used by telecom companies for network optimization, preventive maintenance, virtual assistants and RPA.
While searching on the National Association of Home Builders (NAHB) site on the term “customer service”, the phrase “act as if you like your customer”
As part of our Women’s History Month and International Women’s Day initiatives, we asked our own TechSee Super Women to highlight some of the amazing
The technology industry is abuzz with the latest breakthroughs in artificial intelligence. Primarily due to OpenAI’s heralded debut and innovative approach to packaging, they are
Find out how property management organizations are leveraging remote support to enhance tenant experience as part of multiexperience journeys.
Want to improve AHT in your contact center> Here is a rundown of the methods and technologies deployed by leading companies.
Discover just why it is so important to keep your customers happy and how you can lower the churn rate.