The Machine is Out of Order [Again]
May 11, 2023
It’s almost a joke now, isn’t it? You go to a popular fast food chain or pharmacy, or something similar and find that whatever you
Computer Vision
Visual Service for Medical Device Support
April 28, 2023
Visual Support for Medical Devices Can be a Game-Changer As a Type-1 Diabetic, I have faced many medical challenges and obstacles in the past 20
AI in the Practical World
March 28, 2023
A few days ago, we hosted a webinar on the topic of Generative AI, Hype or Practical? We were joined by two of our senior
Visual AI For Service Automation: A Primer
March 16, 2023
Artificial intelligence (AI) is designed to automate manual tasks and processes. As the leader in computer vision solutions for the service industry, we at TechSee
TechSee’s New Open Integration Launch Brings Computer Vision AI and Augmented Reality to the Customer Experience Technology Stack
February 16, 2023
Everyone here at TechSee is excited about the launch of our brand new “Open Integration Platform,” a full API platform that puts the visual customer
ChatGPT in Service: Practical Innovation or Hype?
February 7, 2023
The technology industry is abuzz with the latest breakthroughs in artificial intelligence. Primarily due to OpenAI’s heralded debut and innovative approach to packaging, they are
Taking Computer Vision Out of The Lab: Interview with TechSee’s Product & R&D Leads
August 11, 2022
Over the last few years, service leaders have embraced computer vision AI and conversational AI to scale, automate and improve service operations. Last week, we
The Next Generation of Service Automation: The Power of Computer Vision
July 20, 2022
One year ago, we introduced the world’s first computer-vision powered self-service solution. Today, we are proud to share the next great leap forward, the Visual
TechSee Launches “Visual Intelligence Platform”
July 20, 2022
TechSee Launches “Visual Intelligence Platform”, providing an off-the-shelf solution for companies to build and automate their own customized computer vision AI models. The new platform
3 Costly Points of Failure in Omnichannel Customer Experience and How to Fix Them
June 9, 2022
Providing a digital, omnichannel customer experience is a clear imperative. Allowing customers the flexibility to digitally self-serve can dramatically increase customer satisfaction, and lower your
Contact Center Automation Guide: Definition, Benefits, Best Practices
April 27, 2022
With customers choosing self-service for simple issues, agents need AI-powered call center automation to handle more complex interactions.
Call Deflection: The Key to Enhancing Customer Satisfaction in 2022
April 26, 2022
Learn how call centers can reduce call volume and improve operations by automating, rerouting and reducing unnecessary calls.
