2019 is set to be a pivot year for CX initiatives. Check out the 5 trends set to define Next-Gen Customer Experience in 2019
Company-wide technology rollout fuels Vodafone innovation by harnessing the power of visual engagement to boost their customer experience.
Eye-opening infographic highlighting augmented reality’s role in transforming customer service for contact centers, field services and self-service.
In the latest comic, Super-Agent saves Customer Service by using AI technologies to help the chatbot perform better.
The complete guide to augmented reality remote assistance: how it’s used, who can benefit, and what to look for when selecting a vendor
Onboarding smart devices made simple for the consumer, and cost-effective for the enterprise, See the latest Onboarding solutions.
Visual engagement tools improve the sales process through personalization and deliver a customer experience that is both fun and efficient
Building a customer centric culture in an enterprise starts with true service excellence: 3 true stories from the trenches to illustrate.
Learn how augmented reality instruction manuals are evolving, harnessing the power of computer vision, deep learning and augmented reality.
Super-Agent comic: Superhero uses AR powers to save Customer Service from high call volume, truck rolls and low FCR