A year ago we’ve looked at a group of companies that were leading the way in bots. Here is a look back at those companies to see what’s changed.
Your ultimate source for ideas and innovation
around the customer experience.
Thanks for subscribing
Millennials love chat! here are the ten rules your brand should never break when chatting with a millennial customer.
12 tips to providing faster, better customer support for the millennial consumer.
Learn why Visual Support works, providing better customer experience for less. Understand and harness the value of visual communication.
Servicing your customers is a tough job. On the one hand your customers deserve and demand the best possible service, using their preferred communicat