TECHSEE BLOG
Your ultimate source for ideas and innovation around customer experience.
- All
- Artificial Intelligence
- Business Operations
- Company
- Contact Center
- Customer Experience
- Field Service
- Homebuilder
- IT
- Medical Device
- Partnerships
- Sales
- Uncategorized
3 Methods to Capture the Promise of Technology in Call Center BPO Offerings
As businesses increasingly realize that leveraging the power of technology creates a clear competitive advantage, the future of the BPO...
Sneak Peek: Virtual Technician Powered by AI & AR
Visualization and automation are two fundamental innovations that are currently transforming the customer service industry. The team at TechSee is...
Computer Vision Solution for Call Centers: The New CX Frontier
Companies are increasingly exploring various technological ways to meet consumers’ growing demand for better CX, to reduce costs and to...
Customer Service AI Use Cases- How Businesses Can Deliver Real Value
Artificial Intelligence was the talk of the last decade. The hype was generated by successive breakthroughs in multiple industries. The...
On-demand Economy Drives Customer Service as an Increasingly Remote Service
The on-demand economy is defined as economic activity created to meet a consumer demand via the real-time delivery of goods...
AI Self Service: Applications, Benefits & Best Practices
With the advances in digitization and the effects resulting from the pandemic, customers have become demanding and expect attendance and...
Billing Dispute with a Customer? Try Visual Engagement for Real-time Proof
Visual experiences are gaining traction within customer interactions. Visual engagement has proven especially effective across a wide range of sales,...
Smart Coffee Machines: Greater Need for Support At Scale
Wake up and smell the…..smart coffee? The home coffee machine industry has become a hot market, driven by consistent demand...
PPV Customer Service Case Study: Cable Company Avoids a TKO
In the customer success case study below, you will read how implementing visual engagement solutions was key in resolving a...
How Visual Claims are Reforming the Future of Insurance
Customer satisfaction and experience are important for every industry, and insurance is no exception. According to S & P Global...
Visual OmniChannel Contact Center– Give Customers the Experience They Crave
Are you part of the 80% of enterprises that feel their current customer service systems do not meet their future...
11 Companies Dedicated To Helping Enterprises Improve Their Customers’ Experience
According to Walker, a customer intelligence consulting firm, by 2020, customer experience will overtake price and product as the key...
8 Customer Service Automation Softwares To Watch For
Here are 8 companies to watch out for which are shifting the way customer service works. Helpshift “Exceed the expectations...
Customer Service Innovation — How Chatbots are Evolving
A year ago we've written an article about leading bot solutions in the market place, as we went to update...
How Computer Vision Technologies Build our Virtual Technicians of the Future
Over the past few years, deep learning has driven significant improvements in computer vision accuracy and performance. Deep learning, the...
