Visual engagement such as co-browsing, screen sharing & live video assistance can make all the difference in resolving customer problems.
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Vodafone partners with TechSee to introduce company-wide technology that harnesses the power of visual engagement to boost their CX.
An in-depth analysis of how 3 Customer Service KPIs are dramatically affected by visual engagement: NPS, FCR and Truck Rolls.
Visual engagement technology enables enterprises to handle billing related issues satisfactorily.
A case study exploring how adding visual assistance capabilities can improve CX by helping companies resolve baffling customer issues.
Implementing video-based visual insurance claims boosts CX and delivers a key advantage in today’s highly competitive insurance market.
Learn about the challenges, solutions and reasons why businesses should be setting up visual omnichannel contact centers.
Is Visual Support the new way forward for customer service? This article will look at why Visual Support is now more important than ever, and the huge
An infographic exploring the reasons why companies need to offer visual engagement solutions if they want to upgrade their customer service.
Find out how TechSee's visual support platform opens doors to communication across demographics resulting in smoother customer service