Artificial intelligence applications in the telecommunications industry help optimize infrastructure and deliver an enhanced CX
AI in Customer Service
Thanks for subscribing
Examples of how companies in all industries are using AI innovations to deliver mass personalization of the customer service experience.
Onboarding smart devices made simple for the consumer, and cost-effective for the enterprise, See the latest Onboarding solutions.
Learn how AI can deliver benefits in assisted service, self-service, or even a hybrid of the two.
AI in Utilities is revolutionizing the CX for utility customers via technologies such as predictive analytics, RPA and virtual assistants
To prepare for the future AI-based CX, companies should implement a customer service chatbot human hybrid solution today (and benefit).
A sneak peek into TechSee Smart and TechSee's Virtual Technician.
AI-based computer vision is transforming the call center’s approach to customer care, enabling smart support in the era of smart devices.
Hype aside, artificial intelligence in customer service is already delivering real value in 3 key areas. Here are the trends we’re watching.
Super-Agent comic: Superhero uses AI powers to save the Contact Center from high costs, agent turnover & customer churn.