AI in Customer Service

Oct 31, 2018

4 AI Trends that will Transform the Telecom Industry in 2019

Artificial intelligence applications in the telecommunications industry help optimize infrastructure and deliver an enhanced CX

Oct 23, 2018

Examples of how companies in all industries are using AI innovations to deliver mass personalization of the customer service experience.

Oct 16, 2018

Onboarding smart devices made simple for the consumer, and cost-effective for the enterprise, See the latest Onboarding solutions.

Aug 28, 2018

Learn how AI can deliver benefits in assisted service, self-service, or even a hybrid of the two.

May 1, 2018

AI in Utilities is revolutionizing the CX for utility customers via technologies such as predictive analytics, RPA and virtual assistants

Apr 17, 2018

To prepare for the future AI-based CX, companies should implement a customer service chatbot human hybrid solution today (and benefit).

Apr 9, 2018

A sneak peek into TechSee Smart and TechSee's Virtual Technician.

Mar 19, 2018

AI-based computer vision is transforming the call center’s approach to customer care, enabling smart support in the era of smart devices.

Mar 13, 2018

Hype aside, artificial intelligence in customer service is already delivering real value in 3 key areas. Here are the trends we’re watching.

Mar 6, 2018

Super-Agent comic: Superhero uses AI powers to save the Contact Center from high costs, agent turnover & customer churn.