Computer vision has become a key to personalizing the customer experience in sales and commerce, marketing and customer service.
Post-Christmas tech returns are a nightmare for retailers. Learn how augmented reality used as an instructional tool can help them celebrate.
In the latest comic, Super-Agent saves Customer Service by using AI technologies to help the chatbot perform better.
Artificial intelligence applications in the telecommunications industry help optimize infrastructure and deliver an enhanced CX
Examples of how companies in all industries are using AI innovations to deliver mass personalization of the customer service experience.
Onboarding smart devices made simple for the consumer, and cost-effective for the enterprise, See the latest Onboarding solutions.
New chatbot pricing models are emerging that reduce enterprise risk and better support efforts to successfully implement virtual assistants
Super-Agent comic: Superhero uses AI powers and visual assistance to save Customer Service from high agent attrition.
Learn how AI can deliver benefits in assisted service, self-service, or even a hybrid of the two.
Integrating visual assistance within IVR shortens waiting times and AHT, reduces call center volume and enhances customer satisfaction