The Nightmare After Christmas: How to Reduce Customer Returns
Holiday gift returns is an unpleasant ordeal businesses dread. Learn how AR platforms reduce customer returns and boost satisfaction!
Holiday gift returns is an unpleasant ordeal businesses dread. Learn how AR platforms reduce customer returns and boost satisfaction!
Drive ROI by aligning business objectives, infrastructure and technologies to best improve your call center’s customer experience strategy.
Vodafone partners with TechSee to introduce company-wide technology that harnesses the power of visual engagement to boost their CX.
Learn about Augmented Reality and why it is the up-and-coming tool for enhancing customer service
Enterprises are wary of implementing chatbot tech, it’s new and success is not guaranteed. Here are new pricing models to help reduce risks.
Using artificial intelligence in decision support systems brings value and delivers an enhanced positive customer experience.
Visual engagement tools improve the sales process through personalization and deliver a customer experience that is both fun and efficient
Find out why it’s beneficial for insurance companies to take steps to incorporate visual technology for shortening the life cycles of claims
As co-browsing for customer support gains popularity, take a look at how it’s being incorporated in the technology domain.
An in-depth analysis of how 3 Customer Service KPIs are dramatically affected by visual engagement: NPS, FCR and Truck Rolls.
Learn how some of the world’s leading BPOs have turned the threat of a new BPO technology trend into a strategic secret weapon.
Discover how businesses can transform their call centers with AI & the various challenges they need to address for successful implementation